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New ownership since 2016! 520-351-2061

Customer Survey

COVENANT AUTOMOTIVE REPAIR & SERVICE

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Covenant Automotive Repair & Service is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Covenant Automotive Repair & Service we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

Strongly
Agree 		Agree Disagree Strongly
Disagree 		Not
Applicable
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I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

Discover More About Customer Survey At Covenant Automotive Repair & Service in Tucson

Ask The Mechanic

  • hours

    Monday
    Tuesday
    Wednesday
    Thursday
    Friday
    Saturday
    Sunday

    8:00AM - 4:00PM
    8:00AM - 4:00PM
    8:00AM - 4:00PM
    8:00AM - 4:00PM
    Closed
    Closed
    Closed

  • Contact us

    Covenant Automotive Repair & Service

    4950 E Speedway Blvd
    Tucson, AZ 85712
    520-351-2061
    Email Us | Get Directions

  • Vehicle tips

    • According to recent studies, 5 percent of all motor vehicle fatalities are clearly caused by automobile maintenance neglect.
    • The cooling system should be completely flushed and refilled about every 24 months. The level, condition, and concentration of coolant should be checked. (A 50/50 mix of anti-freeze and water is usually recommended.)
    • Never remove the radiator cap until the engine has thoroughly cooled. The tightness and condition of drive belts, clamps and hoses should be checked by a pro.
    • Change your oil and oil filter as specified in your manual, or more often (every 3,000 miles) if you make frequent short jaunts, extended trips with lots of luggage or tow a trailer.
    • Replace other filters (air, fuel, PCV, etc.) as recommended, or more often in dusty conditions. Get engine drivability problems (hard stops, rough idling, stalling, diminished power, etc.) corrected at a good shop.
    • A dirty windshield causes eye fatigue and can pose a safety hazard. Replace worn blades and get plenty of windshield washer solvent.
    • Have your tires rotated about every 5,000 miles. Check tire pressures once a month; let the tires cool down first. Don't forget your spare and be sure your jack is in good condition.
    • Check your owner's manual to find out what fuel octane rating your car's engine needs then buy it.
    • Keep your tires inflated to the proper levels. Under-inflated tires make it harder for your car to move down the road, which means your engine uses more fuel to maintain speed.
    • Lighten the load. Heavier vehicles use more fuel, so clean out unnecessary weight in the passenger compartment or trunk before you hit the road.
    • Use the A/C sparingly. The air conditioner puts extra load on the engine forcing more fuel to be used.
    • Keep your windows closed. Wide-open windows, especially at highway speeds, increase aerodynamic drag and the result is up to a 10% decrease in fuel economy.
    • Avoid long idling. If you anticipate being stopped for more than one minute, shut off the car. Contrary to popular belief, restarting the car uses less fuel than letting it idle.
    • Stay within posted speed limits. The faster you drive, the more fuel you use. For example, driving at 65 miles per hour (mph) rather than 55 mph, increases fuel consumption by 20 percent.
    • Use cruise control. Using cruise control on highway trips can help you maintain a constant speed and, in most cases, reduce your fuel consumption.
    • Keep your engine tuned. A fouled spark plug or plugged/restricted fuel injector can reduce fuel efficiency as much as 30 percent.
    • Inspect the engine's belts regularly. Look for cracks or missing sections or segments. Worn belts will affect the engine performance.
    • Have the fuel filter changed every 10,000 miles to prevent rust, dirt and other impurities from entering the fuel system.
    • Change the transmission fluid and filter every 15,000 to 18,000 miles. This will protect the precision-crafted components of the transmission/transaxle.
    • Inspect the suspension system regularly. This will extend the life of the vehicle's tires.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • Jasper
  • Parts Plus
  • BBB Reviews
  • Car Care Aware

Testimonials

  • reviewicon
    We found our former auto repair shop closed only to "randomly" pull into Mark Knaak's, Covenant Automotive, LLC today. While it makes sense to get an appointment, they performed mechanical service on two of our cars without hesitation. They were pleasant to work with, asked appropriate questions, provided information and excellent service second to none. Mark is a VERY experienced mechanic and able to work on almost ANY make or model. He specializes in "high end" luxury vehicles. Raise your prices, Mark! You deserve EVERY penny. THANK YOU. We'll be back!

  • reviewicon
    Mark was honest, kind, worked very efficiently, and made my experience at Covenant Automotive not only enjoyable but heaven sent. I will certainly be taking my Nissan to him and his team as long as they are in business in Tucson. Thank you Mark for your kind heart and excellent service!

  • reviewicon
    Very impressed! I just dropped in before 3pm on 2/19/2018 with my 2001 F150 Lariat, thinking I might need a fuel filter replacement..."Service Engine Soon" light was lit. When they checked, it was determined the truck was misfiring on #8. I thought I'd have to arrange another day to bring it in for the estimated 3 hour job; Mark assured me that he could get two guys to work on it right away, and if they had to go a little past 5, they'd do whatever was needed to get me going. Well, a whole set of plugs and a new coil, and they finished at 4:50! Amazing work!

  • reviewicon
    My stepdad brings in our cars to Mark and he does a fabulous job taking care of them! I took my Nissan Maxima in for an oil change and to get my splash guard nailed back into place. They took excellent care of my car and I am very impressed with them! Will be back with my husband's car for an oil change, and will keep coming back! The oil change is a great price for the service that you receive!

  • reviewicon
    Very honest work done in timely manner prices very good

  • reviewicon
    Mark has worked on my Mercedes E350...and now a doge journey (only an oil change and inspection before cross country trip.) The service and above all, honesty you'll get here is just the best. We're moving east and will miss them!

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Covenant Automotive Repair & Service

4950 E Speedway Blvd
Tucson, AZ 85712
520-351-2061
Email Us



Serving: Tucson, Catalina Foothills, Drexel Heights, Vail, Oro Valley, Summit, South Tucson

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